Customer Experience Intern

Hilti · İstanbul · İş yerinde

  • Şirket: Hilti
  • Şehir: İstanbul
  • Çalışma şekli: İş yerinde

İlan açıklaması

Help shape the customer experience behind the scenes As a Customer Experience Intern, you will support the Marketing and Customer Experience team in delivering seamless customer processes and maintaining high-quality customer data. In this role, you will contribute to various operational activities, including customer information management, sales documentation processes, digital customer communication, and data quality initiatives. You will also gain hands-on experience with global systems such as SAP and Genesys Cloud while working closely with Sales, Customer Experience, and Marketing teams. This internship offers a unique opportunity to understand customer-facing business processes and play an active role in supporting Hilti's customer experience strategy What You’ll Bring Bachelor's degree student or recent graduate in Business Administration, Economics, Engineering, or related disciplines Availability to work full-time or at least 3 days per week during the internship period Good command of English Strong attention to detail and accuracy Proactive and solution-oriented mindset Strong sense of ownership and willingness to learn Ability to manage multiple tasks in a dynamic environment Legal Notice 📌 Important Information Before Submitting Your Application Thank you for your interest in joining Hilti! Before you apply, please take a moment to review the following key details: Every application is carefully reviewed by our dedicated Talent Acquisition team. We truly value your interest and take the time to consider each candidate thoroughly. Our end-to-end hiring process typically takes 4 to 8 weeks. Please note that only shortlisted candidates will be contacted for the next steps. To help you succeed, we’ve prepared a helpful guide for interviews with Hilti representatives. Be sure to check it out: Preparing for your Hilti Interview | Hilti Careers Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

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